To Whom It May Concern, I purchased a Kenwood radio from your store and needed additional help adding a new cell phone. Two of your staff members assisted me. Mike was a true professional; friendly, courteous, and most important, determined to solve my issue. He stayed with me until we had a solution. I can't think of a better expample of customer support. Billy provided the answer to the problem. He worked quickly and efficiently. I was impressed by the depth of his knowledge. Your organization is fortunate to have two dedicated employees. I assure you I will spread the work about the excellent service and support. Both men deserve accolades; or, even better, a raise!